All orders are currently being dispatched the same working day or the following working day depending on the time you place your order. Please check your spam filter for dispatch notifications BEFORE emailing us to ask for a tracking number, particularly if you use gmail or yahoo mail.
Where you have chosen a Royal Mail postage option, we please request UK customers allow at least 10 working days and International customers allow at least 20 working days to elapse since we dispatched your order before contacting us about the whereabouts of your package.
Planned outages & delays
See our Christmas opening hours and last shipping dates.
Also see:
Orders & Delivery Information
Click & Collect
Royal Mail Service Update